Frequently Asked Questions

Products

Our standard frame sizes are listed below. If you would like a custom size to suit your own space, please reach out to us and we can provide a prompt quote.

• A4 - 210 mm x 297 mm

• A3 - 297 mm x 420 mm

• A2 - 420 mm x 594 mm

• A1 - 594 mm x 841mm

• A0 - 841 mm x 1189mm


Measurements are internal frame measurements, then the frame size measures an additional 20mm around each edge.

Our canvas prints are made to order, prepared by our professional Australian printing partner.

  • Australian-made 
  • High quality stretched canvas
  • Ready to hang in your home or office
  • Gallery-wrapped canvas 
  • Stretched across a 3cm frame

Canvas Sizing

Canvas prints have slightly different sizing to our frames. While they are similar to Standard International Paper Sizes, they may vary by a few centimetres. Actual measurements are listed below.

• A4 / 200 mm x 300 mm

• A3 / 300 mm x 450 mm

• A2 / 400 mm x 600 mm

• A1 / 600 mm x 900mm

• A0 / 800 mm x 1200mm

Yes, all of our frames come ready to hang with wall-mounts. We use 2mm shatter-proof acrylic and solid 3mm MDF backing to protect your print.

Yes, we do. Please contact us through the contact form, detailing the size, frame or mat colour and photo you are looking for, along with your postal location. We will get back to you promptly.

Our frames come in white, black or natural timber.

These gallery quality frames are locally produced using sustainably sourced plantation timber. 

Our framing partner offers a range of other colours which can be quoted as a custom order. Get in touch with details on what you are looking for and we will get back to you with a quote.

We have limited stock on hand. Our frames are made to order, produced by our professional Australian framing partner.

Shipping

Frames are packed securely into a sturdy box for shipping. The heavy-duty cardboard boxes are recyclable, and air pillow plastic insert material is also 100% recyclable and used minimally.

Roam Creative Co products are made to order from our professional Australian framing partner. Please allow up to 9 days for made to print orders. Express shipping is not available for these orders so please allow 2 - 3 weeks for delivery.

Not yet! We currently only offer shipping within Australia.

Returns

We want you to be 100% happy with our products, so if you have any issues or questions, please contact us at info@roamcreativeco.com.au. As our prints are made to order, we are unable to offer refunds for change of mind, so we encourage you to check the sizes are correct for your space prior to purchase.

Please inspect your order once you receive it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

General

We are based in the Redlands, on the doorstep of Moreton Bay, Queensland.